Chris’s guarantee

• "If you see any rust coming through the coating within the time frame of the guarantee, bring it back and have it retreated free of charge".
• Notes !. that the guarantee does not cover welding repairs or part replacements. The onus is on the owner to inspect or get inspected the vehicle at the annual MOT and if rust is coming through to a) send Chris pictures of the problem areas and b) to book in for retreatment before any welding becomes necessary. (Free for classification a), b) and c),with a fee for classification d) and 2. perforation of panels is not covered by the guarantee as it's impossible to know what corrosion repairs (usuallly caused by stone chip damage) to the bodywork may have been carried out and hiddden under shiny new paint. In fact we no longer inject into doors, boot lid or panels except for old jags etc. as modern manufacturing methods ensure that panel corrosions is a thing of the past. We definitely DO inject box sections and a photographic record is made of the injections and of course it is crucially important to inject into the bulkhead of the old Land Rover Defenders.
  (See conditions here)
• The 5 year guarantee for Before ‘n’ After improved waxoyl and the 10 year guarantee for the CR coating with 10 year guarantee are not backed by an insurance policy.
• However, Chris has given around 6,000 guarantees since 2002 and in the very rare cases where retreatement has been necessary Chris has always honoured the guarantee. Chris is an obsessive health nut and does not have “off’ days. He enjoys his job and expects to work for a few more years yet. When he eventually wants to retire he will sell the business with the proviso that for one week a year in Spring (the week after Easter) he will come back, put on his overalls and deal with any guarantee claims that have arisen by retreating.